On April 1, 2024, Blue Shield of California Promise Health Plan announced that new mailing addresses are now in effect for claims and provider dispute resolution requests submitted by mail.

Providers are advised to update their records as follows:

Dispute resolution request address:

FirstSource – BSCPHP PDR
P.O. Box 8309
Chico, CA 95927-8309

Claims mailing address:

Blue Shield of California Promise Health Plan
P.O. Box 272660
Chico, CA 95927-2660

For more information, visit the Blue Shield of California Promise Health Plan website or contact Provider Services at (800)468-9935.