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CMA Telehealth Resource Center

Development funded by the California Health Care Foundation

The CMA Telehealth Resource Center is a compilation of the best available resources to help physicians implement and utilize telehealth in their practices. These resources have been thoroughly vetted by CMA to present only the most relevant resources.

The resources listed ican be sorted by category, topic, type and source to help physicians find the tools that address the specific issues they are facing. New resources will be added to this center regularly, so please check back often for updates.


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This brief includes Medi-Cal's telehealth policy which outlines billing guidance for providers under the pandemic status.

| Categories: California Department of Health Care Services (DHCS), News and Information, Coding and Reimbursement | Tags: Reimbursement

This information page contains links to various policy changes and resources specific to changes in the drug administering guidelines due to COVID-19.

| Categories: U.S. Drug Enforcement Administration (DEA), News and Information, Controlled Substance Prescribing | Tags: DEA, controlled substances, prescribing

This brief includes a list of liability protections for health care professional that are currently in effect, as well as other activities underway due to the COVID-19 pandemic.

| Categories: American Medical Association (AMA), News and Information, COVID-19 Liability Protections | Tags: liability

This brief includes Medi-Cal's telehealth policy which outlines billing guidance for providers under the pandemic status.

| Categories: California Department of Health Care Services (DHCS), News and Information, Implementing Telehealth, COVID-19 | Tags: Medi-Cal, reimbursement

This brief includes 12 tips to help providers when hiring medical interpreters for telehealth and telemedicine.

| Categories: Languagers, News and Information, Limited English Proficiency and Translation | Tags: Translation, translators, sign language, Medical interpreters

This research article expands on the barriers to care and how to optimize utilization of telehealth for patients with limited English proficiency.

| Categories: ethnoMed, News and Information, Limited English Proficiency and Translation | Tags: Limited English, Digital Literacy

This article suggests communication strategies to address hearing- and age-related challenges.

| Categories: Annals of Internal Medicine, News and Information, Older Adults | Tags: Older Adults, caregiver

This report details background on how telehealth is being used to support the care delivery for children with special health care needs and outlines the barriers experienced by providers providing this care thus preventing wider adoption.

| Categories: Lucile Packard Foundation for Children's Health and University of California, Davis, News and Information, Pediatric | Tags: Pediatric telehealth

This article includes guidance on setting the stage for telehealth with your patient, video presence, and telehealth etiquette.

| Categories: News and Information, Harvard Medical School, Office Workflow and Preparedness, Patient Communications | Tags: patient engagement

This brief outlines the changes implemented due to COVID-19 response that have impacted California's telehealth policy.

| Categories: Coding and Reimbursement, News and Information, Center for Connected Health Policy (CCHP) | Tags: 1115 waiver, telehealth policy

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Your use of the CMA website, including information provided on the COVID 19 Resource Page is governed by the Terms of Use and Privacy Policy linked below.  All CMA Content, including COVID 19 related content, is provided for informational purposes only and is not intended as medical or legal advice, or as a substitute for the medical advice of a physician or the legal advice of an attorney. Physicians should contact their professional liability and other insurers and an attorney for specific advice.

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